• Terms of Use

    Terms of Use

    These Terms of Use govern your use of the web site located at www.business.virtuwell.com (the "Site"). These Terms of Use apply to all users of the Site, whether visitors who merely browse the Site or users who complete a contact form on the Site.

    Description of the Site

    The Site provides information about an on-line healthcare service that allows users to submit a clinical history and symptoms for the list of common minor conditions supported within our service menu. Based on the contact information you provide, a virtuwell specialist may contact you to further discuss the details of getting started with our service.

    Use of the Site

    If you complete a contact form on the website, we will rely on you to provide accurate and complete information.

    Changes in Terms of Use

    We reserve the right to revise and update these Terms of Use. Any such revisions will be effective on the date of posting to the Site. Your use of the Site following any such revisions will be deemed your acceptance of such revisions. You should periodically visit the Site to review the current terms to which you are bound.

    Privacy Policy

    In order to receive additional information on our services, users provide personal contact information as part of the contact submission process. This information will be used by virtuwell and its representatives to track and communicate with business partners. This information will not be sold to external parties.

    Cookies and Web Beacons

    To learn what areas of our site are most popular, we collect anonymous, non-personal data about the pages you go to through the use of small files called "cookies" and "web beacons" or "pixels tags," which may be sent by your web browser to us and stored on your computers hard drive. For example, we may use cookies to enable you to use certain website features, store your preferences or recognize you when you return to our site. We may use web beacons (also called pixel tags) on email communication with you (in the form of small graphic images) or on our site to analyze your online behavior and measure the effectiveness of our site and the services we provide to you. Each cookie is automatically deleted after a period of time or when you close your web browser. We use both cookies and web beacons to help us enhance your experience on our site, improve navigation and site design and learn more about your preferences.You are able to limit the computer data we collect from you by setting your web browser to not accept cookies. If you limit the data we collect, some features on our site may not work properly for you and we may not be able to provide certain services to you through our site.


    The content of the Site, including, without limitation, text, graphics, images and other material, including software developed and licensed by us, which permits the access and use of the Site (collectively the "Content"), is protected by intellectual property laws, including copyright laws. All right, title and interest in and to the Content remains vested in us and shall not pass to you or any other user.

    Restrictions on Use

    You may view or download copies of the material on the Site for your own personal, noncommercial use. You may not, and may not knowingly allow any third party to, (a) reverse-engineer, disassemble, decompile, reproduce, transcribe, translate into any language or computer language, re-transmit in any form by any means, resell, or redistribute the Content without our prior written consent, (b) reverse engineer or attempt to discover any underlying ideas, source code, processes, techniques, technology, design, formula, engineering, or algorithms of the Site, or (c) use the Site for commercial purposes or otherwise use or allow others to use the Site for the benefit of any third party.


    The trade names, trademarks, service marks, logos, and slogans contained in the Site are the trade names, trademarks, service marks, logos and slogans of HealthPartners and/or its subsidiaries and affiliates (each a "Mark" and collectively the "Marks"). You are not authorized to use any Mark in any advertisement, publicity or in any other commercial manner without our prior written consent. The trade names, trademarks, service marks, logos and slogans contained in the Site that are not our Marks are the trade names, trademarks, service marks, logos and slogans of their respective owners. References that we make to any specific trade name, trademark, service mark, product, service or process of a third party do not necessarily constitute or imply our endorsement, sponsorship or recommendation of the third party trade name, trademark, service mark, product, service or process, unless otherwise explicitly provided.

    Sharing Information with Third Party Sites

    virtuwell utilizes several third party applications and vendors to provide services, including a marketing workflow management vendor.

    Links to Other Sites

    The Site and Content may contain links to web sites operated by third parties. These links are provided solely for convenience and reference purposes only. The inclusion of any such link does not imply that we endorse the content of any web site to which the Site provides a link, nor are we liable for your reliance on or use of any information or materials contained in them.

    Limitation of Liability

    In no event shall we be liable to anyone for any delays, inaccuracies, errors or omissions with respect to the Site or the transmission or delivery of all or any part of the services, for any damage arising thereof, or any results obtained from the use of the Site.

    Governing Law and Forum for Disputes

    The existence of the Site is not intended and should not be construed to mean that we are conducting business in all states of the United States of America, or that we consent to submit to the personal jurisdiction of the state or federal courts in any state in the United States, except the State of Minnesota. Any claim or action arising directly or indirectly from the use of the Site be brought in Minnesota state court in Hennepin County, Minnesota or in the United States District Court for the District of Minnesota and shall be construed in all respects under the laws of the State of Minnesota, exclusive of its choice of law or conflict of laws provisions.
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